Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What should I do if I entered the wrong personal information during registration and payment?
If you wish to edit your personal information after succesfully registering for the test, there are two options available:
1. Contact our hotline at 1900636929 no later than three weeks before the test date for guidance and support.
OR
2. Send the information that needs correcting to [email protected] using your registered email. Additionally, please attach a photo confirming successful registration and an image of the identification document used during the registration process. Candidates are advised to carefully review the regulations regarding information adjustments. For more information on the specific cases, please refer to the following link: https://online.iigvietnam.com/en/news/quy-dinh-ve-dieu-chinh-thong-tin-thi-sinh-du-thi-bai-thi-topik/
Questions on the same topic
Candidates can easily reduce the size of their images by utilizing software like Paint, Photoshop, or online photo editing websites such as Imagecompressor.com, duplichecker.com, img2go.com. Below, IIG provides detailed instructions on two methods to reduce image size:
Method 1: Reduce image size online via Imagecompressor.com
Step 1: Visit the website https://imagecompressor.com/
Step 2: On the homepage, click the "Upload files" button to upload one or more image files.
Step 3: Once the file is uploaded, adjust the image to the desired KB size (ID documents < 200KB, ID photos < 500KB).
Click the "Download" button to save the new image file to your computer for use.
Method 2: Reduce image size with Paint
Step 1: Open Paint on your computer and select the File tab, then click Open to choose the image you want to reduce in size.
Step 2: Select the Home tab and click on Resize.
Step 3: In the Resize and Skew dialog box, enter the desired percentage (e.g., 20%, 30%, 50%) in the Horizontal and Vertical sections to reduce the image size accordingly.
Step 4: Click OK and save the file for use.
- TOPIK I: This test consists of two sections, Listening and Reading, with no break in between.
- TOPIK II: The TOPIK II exam includes three sections: Listening, Writing, and Reading, with a 20-minute break provided between the Writing and Reading sections.
Each test section has a separate answer sheet.
Yes, candidates who do not bring or lose their test admission form on the day of the test are still allowed to participate. However, it's important to note that candidates are fully responsible for any disadvantages they may encounter due to not having the test admission form, such as difficulty in locating the test room or not knowing their candidate ID number.
To avoid such situations, it is advisable to download and save the test admission form file to your phone, USB drive, or email. This way, you can quickly print the form when needed, even if you forget to bring it or lose it. Candidates can also access their account and print their test admission form when necessary. The system does not limit the number of prints before the test concludes.
