Frequently Asked Questions

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How to reduce the size of photos (ID documents & photos) during TOPIK registration?

Candidates can easily reduce the size of their images by utilizing software like Paint, Photoshop, or online photo editing websites such as Imagecompressor.com, duplichecker.com, img2go.com. Below, IIG provides detailed instructions on two methods to reduce image size: 

Method 1: Reduce image size online via Imagecompressor.com 

Step 1: Visit the website https://imagecompressor.com/ 

Step 2: On the homepage, click the "Upload files" button to upload one or more image files. 

Step 3: Once the file is uploaded, adjust the image to the desired KB size (ID documents < 200KB, ID photos < 500KB). 

Click the "Download" button to save the new image file to your computer for use. 

Method 2: Reduce image size with Paint 

Step 1: Open Paint on your computer and select the File tab, then click Open to choose the image you want to reduce in size.  

Step 2: Select the Home tab and click on Resize. 

Step 3: In the Resize and Skew dialog box, enter the desired percentage (e.g., 20%, 30%, 50%) in the Horizontal and Vertical sections to reduce the image size accordingly. 

Step 4: Click OK and save the file for use.

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Candidates are generally not eligible for a refund of the test fee, and changes or cancellations of the registered test schedule are not permitted, except in cases of force majeure. It is important to review the specific information regarding the change, cancellation, and refund policy, which can be found at this link: https://online.iigvietnam.com/en/news/chinh-sach-va-dieu-khoan-thanh-toan-bai-thi-topik/.
Please note that on the day of the test, if a candidate violates any of the following conditions, they will not be allowed to take the exam and the exam fee will not be refunded:
- Failure to bring valid identification documents or bringing invalid identification documents.
- The first and last name on the identification document does not match those on the test admission form. 
- The test admission form lacks a photo or cannot prove that the candidate is the registered person.
- Furthermore, candidates who are currently under disciplinary action or suspension from taking the TOPIK test but still register for the test will not be eligible for a refund of the test fee.

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You need to be present at the correct test room at least 30 minutes before the announced test time. It's important to note that if after this point of time, entry into the test room will not be permitted.

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- Electronic devices: This includes mobile phones, digital cameras, MP3 players, electronic dictionaries, pens with cameras, electronic calculators, smart watches, Bluetooth headsets, or any other electronic devices. If you have any prohibited devices with you, you must turn off the sound, disable all power and alarm modes, and submit them to the proctor before the start of the test. If the proctor discovers prohibited items in your bag or if any submitted electronic devices make sounds during the test, such candidates will be handled according to the regulations of the test room.
- Drinks: Except for water, candidates are not allowed to bring any other drinks into the test room. However, if you choose to bring water, please ensure it is in a transparent plastic bottle without any labels, symbols, or characters. 

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