Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
How can I request corrections to the information on my Score Certificate?
- If the information on your Score Certificate does not match the details you provided during registration, you can request corrections. However, please note that corrections will not be supported in cases where the errors are a result of incorrect information provided by the candidate.
- You have a 4-week window, starting from the date the results are announced, to notify IIG Vietnam and request corrections.
Questions on the same topic
- Email account registration: This email is used to log in to the TOPIK registration system and check the registration details. It is also used to access and print the contest ticket.
- Email registration for receiving the Candidate ID number and test room details (in the registration form): This email is used to receive email notifications of successful payment and the Candidate ID number and test room details from the system.
If the candidate's account registration email is different from the email registered to receive the Candidate ID number and test room details, they can print the test admission using either of the following methods:
Method 1: Access the link https://online.iigvietnam.com
- Log in to your account using your account registration email.
- Click on your personal account name in the website menu bar.
- Find the section "Test registration history" and click "Print test admission ticket."
Method 2:
- Access the email registered to receive the Candidate ID number and test room details.
- Click on the link provided in the email to print the test admission ticket.
- Log in with the account registration email.
- Click on your personal account name in the website menu bar.
- Find the section "Test registration history " and click " Print test admission ticket."
- Follow the instructions to print the test admission ticket.
TOPIK does not provide a separate draft paper for candidates. However, candidates can use the blank spaces in the question booklet to draft their responses if needed.
If you wish to edit your personal information after succesfully registering for the test, there are two options available:
1. Contact our hotline at 1900636929 no later than three weeks before the test date for guidance and support..
OR
2. Send the information that needs correcting to [email protected] using your registered email. Additionally, please attach a photo confirming successful registration and an image of the identification document used during the registration process. Candidates are advised to carefully review the regulations regarding information adjustments. For more information on the specific cases, please refer to the following link: https://online.iigvietnam.com/en/news/quy-dinh-ve-dieu-chinh-thong-tin-thi-sinh-du-thi-bai-thi-topik/
