Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
After completing the registration and payment, how can I track the status of my application file?
To track the status of your application file and check the completion of your registration, please follow these steps:
- Access the system at https://online.iigvietnam.com/.
- Log in to your account using your credentials.
- Click on your personal account name located on the website menu bar.
- Look for the section titled "Test Registration History" and click on "TOPIK Tests."
Here, you will be able to track and monitor your entries, keeping you updated on the status of your registration.
Questions on the same topic
Please contact IIG Vietnam at Hotline 1900 636 929 to verify the status of your test fee. Our team will assist you in identifying the exact step at which the payment was suspended.
If the payment failure is due to an error from the bank, we recommend contacting your bank directly for assistance with refunding the fee. They will guide you through the necessary process to resolve the issue.
Yes, candidates who do not bring or lose their test admission form on the day of the test are still allowed to participate. However, it's important to note that candidates are fully responsible for any disadvantages they may encounter due to not having the test admission form, such as difficulty in locating the test room or not knowing their candidate ID number.
To avoid such situations, it is advisable to download and save the test admission form file to your phone, USB drive, or email. This way, you can quickly print the form when needed, even if you forget to bring it or lose it. Candidates can also access their account and print their test admission form when necessary. The system does not limit the number of prints before the test concludes.
- When answering multiple-choice questions (listening and reading sections), candidates should use the thick side of the double-sided pen and mark "●" on the corresponding number. If answers need to be changed, use correction tape and completely cover the incorrect answer so it is not visible.
- When answering writing questions, candidates should write their answer only within the given space using the thin side of the double-sided pen. Answers written outside the given space or in other positions will not be scored. To correct answers, candidates may draw two lines over the incorrect answer or use correction tape. If a correction tape is needed, quietly raise your hand and ask the proctor.
