Frequently Asked Questions
Contact us for further support!
We are available via hotline 1900 636929.
What should I do if I encounter an error during payment and are unable to complete the transaction?
You are advised to complete payment within 30 minutes after completing the information declaration and moving to the payment page. If this time has elapsed without successful payment, you will need to restart the registration and payment process.
During the registration and payment process for the TOPIK test, it is crucial to ensure that there are no transmission errors or equipment malfunctions. Double-check your internet connection stability and ensure that all required information is entered accurately.
Questions on the same topic
- Follow the instructions provided in the email titled "Your Candidate ID Number and Test Room Information" to print the test admission form. Please note that it is essential to print and bring the exam admission ticket on the day of the test.
- When printing, ensure that it is in color, on A4 paper size, and in portrait orientation.
To request an e-invoice, candidates must select this service during the online test registration process.
Please note: It is not possible to request an invoice after the registration has been successfully completed.
Test results are usually available about 20–30 days after the test date and will be announced when the registration portal opens. Candidates can visit the website www.topik.go.kr to check their results and print their online score reports.
